At Set Creative, we produce large-scale experiential campaigns and brand activations for global clients, so it’s crucial to us that every element of delivery, including staffing, reflects the quality, tone and creativity of the brands we represent. When working on an event with the Aesthetics team, they play an important role in how we bring those events to life. They consistently deliver high-quality, professional and personable staff who feel like a natural extension of both our agency and our clients’ teams.
One of the main reasons we choose Aesthetics is the consistency they provide. Where our events are repeat activations for the same client and guests, having familiar faces on site each year really helps maintain the right tone and brand understanding. The Aesthetics team make a genuine effort to reconnect us with the same staff and are brilliant at matching the right people to each role. They listen carefully to feedback and respond quickly when we share our preferences or comments about individual team members.
The staff on event are excellent: reliable, engaged, well briefed, brand-aware and read the room well. Aesthetics’ supervisors act as an extension of our own production team, which is invaluable.
Their planning and responsiveness is great. We understand how challenging it can be to manage live-event staffing because life happens and people’s schedules change, but we have confidence in how Aesthetics manage that unpredictability. They plan ahead for likely drop-offs or last-minute changes without over-staffing.
Their flexibility and problem-solving approach is very helpful. Live events change constantly on site, and when we need to make an adjustment, whether that’s moving people between roles, changing shift times or reorganising cover, Aesthetics collaborate well to make it happen.
When choosing a staffing agency, we’d advise getting comparative quotes, but don’t just look at the total cost. Question the thinking behind it so you feel confident in the service and staff you’ll be getting, and the team you’ll be working with.
